Out of this World Support

Support Services
for Small Businesses

Everyone needs a tech guru, but have you tried a Business Wizard?

Extremely Detail Oreiented

I understand what drives business success and where your priorities truly matter. Customer Satisfaction, Payroll, Payment Processing and Regulatory Compliance.

Customize Everything

Need a solution that connects your systems and gives you a clearer view of your customers?

Documentation

Need a manual or Standard Operating Procedure (SOP)? I offer clear, accurate technical writing as well as easy-to-understand guides tailored for non-technical users.

Migration Support

Thinking about switching email providers or migrating from Google to Microsoft 365? I can guide you through a smooth and secure transition.

Trainings

Need security training for you and your staff? I offer sessions covering HIPAA Compliance 101, PCI-DSS standards, Social Engineering awareness, Multi-Factor Authentication (MFA), and more.

Non-Profit Friendly

Newsletter Systems, EHR/EMR/ERP experienced, Donation Portals, Volunteer Coordination Software, Constituent DB Management and much more.

Site Management

Less Digital,
More Physical

True business security combines digital expertise with physical protection. I help you spot and secure blind spots using wireless cameras, intrusion monitoring, and smart door systems—fully manageable from your smartphone.

How Do I Do That?

Frequently asked questions

If it’s not below, you should give me a call

Contact Us

My device and/or software is having issues…

Most of the time, software issues come down to one simple fix: your device just needs a break.

Like people, computers can get overwhelmed—without a quick reboot, they end up glitchy, slow, and confused, like someone running on zero sleep for 72 hours. So do your tech a favor: hit that Restart button and let it catch its digital breath.

My PC is running slow, what can I do?

While you are probably getting OS updates automatically through Windows or Apple, there is another type of update you have to do manually. Hardware updates require you to run software from the manufacturer to install firmware, graphics, cpu and audio driver updates to keep your computer compatible with OS updates. If either are outdated, you’re computer slows down. Check your
HP Assistant,
Dell SupportAssist,
MyAsus,
Lenovo Commercial Vantage, or
Acer Care Center

I’m having trouble with my ISP, got any tips?

If you’re dealing with slow speeds, service disruptions, or skyrocketing bills—don’t just accept it. Call customer service and ask to be transferred to the Retention Department. This is the team empowered to negotiate, offer better rates, and keep you from canceling.

Insider Insight:
Having worked in tech and telecom contracting, I can tell you—ISPs often charge +1000% what the service actually costs them. So yes, there’s plenty of room to negotiate a much lower bill!

What is your refund period?

I stand behind the quality of my work with a 30-day refund and repair period. If something stops working as intended due to my workmanship, I’ll investigate and fix it at no additional cost.

If the issue stems from accidental changes, resets, or modifications made on your end, repair work may be billed accordingly. That said, if you’re upfront about the mistake and it’s a quick fix (typically under 15 minutes), I’m usually happy to take care of it without charging.

Do you provide Estimates?

Absolutely! All estimates require a formal agreement between myself and your business.
This agreement sets clear expectations for how we’ll work together—it covers confidentiality of your company and trade secrets, outlines payment terms, defines how disputes will be handled, and ensures we stay aligned throughout project planning and execution. It’s all about transparency, mutual respect, and protecting both sides from miscommunication.

What if I only need help for one issue and don’t want to sign an agreement?

Need help with a one-time setup? I offer hourly rates for à la carte services.
Whether it’s setting up your wifi network, installing a security camera system, or configuring a wireless door keypad—I’ve got you covered.

Check out my Pricing page for current rates and service details.